How to report abuse of temporary foreign workers

Type of abuse you can report

• Someone is threatening, bullying or abusing you
• Someone is threatening your status in Canada
• You are not allowed to leave your work site or where you live
• Someone is keeping your passport or documents from you
• You are not receiving your correct pay or time off
• You are doing a different job than what you agreed to or what the Labour Market Impact Assessment (LMIA) says

Things to know when making a report

• It is important that you tell us as much information as you can
• The information you tell us is protected by Canada’s privacy laws
• We will never tell your employer or anyone at your workplace who made the report
• You do not have to give your name, phone number or LMIA/work permit number to make a report, but these would help us in case we need more information
• We will not contact you or share your information without your permission
• For privacy reasons, we cannot tell you about the status of a report

Information you will need to make the report

• The name, address and phone number of the business or organization
• The name(s) or positions of the people involved
• What is the abuse

Make report about abuse

Report abuse

Other ways to report abuse

• By phone

  Call Service Canada’s telephone tip line: 1-866-602-9448 (available 24 hours a day, 7 days a week)

  When you call the telephone tip line, you will be able to:

  • leave a message with the information for Service Canada to investigate, or
  • talk to a live Service Canada agent in one of more than 200 languages

  Agents are available during these hours (Eastern time zone)

  • Monday to Friday: 6:30 am to 8:00 pm
• In person

  Visit a Service Canada Centre.

• By mail

  Send the information to:

  Temporary Foreign Worker Program Branch
  Service Canada
  165 Hotel-de-Ville Phase 2
  6th Floor Mailstop L610
  Gatineau QC  K1A 0J2
  Canada