Access Record of employment on the web
Record of employment on the web (ROE Web) is a secure portal that allows you to create and submit records of employment (ROEs) online for your business, instead of completing paper forms.
Sign in
If you already have an ROE Web account, choose an option to sign in:
Forgot your sign in information?
- If you forgot your GCKey sign-in information: Select “Sign in with GCKey” and follow the instructions to recover your GCKey information on the Welcome to GCKey page
- If you forgot your online banking sign-in information: You must recover your sign-in information with your bank before you can sign in to ROE Web
- If you have new GCKey or bank sign in information: You will need to recover access to your ROE Web account:
- Select “Sign in with GCKey” or “Sign in with your bank” above
- You will be directed to the GCKey or your bank’s sign in page. Follow the instructions to sign in. Once signed in you will be directed back to the ROE Web page
- Read and agree to the ROE Web Privacy Statement and Terms of use
- You will be directed to a page that offers the option to recover access to an existing ROE Web account (option 2)
- Provide your User Reference Number
- Answer your security questions
- Confirm your new username and password
- You will be directed to your ROE Web account
If you forgot your User Reference Number (URN)
Select the “Forgot my User Reference Number?” link. Enter the email address associated to your account and answer your security questions. You will receive your URN by email.
Register
Sign in to GCKey to access ROE Web
Once you have successfully signed in to GCKey, you will automatically be redirected to create your ROE Web account.
Start with GCKeySign up to GCKey to access ROE Web
You must sign up for a GCKey before you can register to ROE Web. Select “Start with GCKey” below and follow the sign-up instructions on the Welcome to GCKey page.
Once you have successfully signed up to GCKey, you will automatically be redirected to create your ROE Web account.
Start with GCKey-
Verify that your bank is a Sign-in Partner
To register to ROE Web with your bank, you must have a Canadian online bank account with one of our Sign-In Partners.
If your bank is not listed as a Sign-in Partner you must register to ROE Web using GCKey.
Full list of Sign-in Partners:
- Affinity Credit Union
- Alberta Treasury Branches
- BMO Financial Group
- CIBC Canadian Imperial Bank of Commerce
- Coast Capital Savings
- Conexus Credit Union
- Desjardins Group (Caisse Alliance, Caisses Populaires, UNI)
- Libro Credit Union
- National Bank of Canada
- RBC Royal Bank
- Scotiabank
- Servus Credit Union
- Simplii Financial
- Tangerine
- TD Bank Group
- Vancity
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Create your ROE Web account
Once you have successfully signed in with your banking information, you will automatically be redirected to create your ROE Web account
Start with your bankNote: You will temporarily leave the government of Canada website to use your Sign-in Partner. This is a secure site. Your financial or banking information will not be shared with Employment and Social Development Canada and Service Canada. Your bank or credit union will not know which government service you are using.
Support for employers
Visit Record of employment for guides and help on ROEs and support on how to use the ROE Web platform.
To contact us, visit the Employer Contact Centre page.